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Frequently Asked Questions

1. What is a silver round?

  • From Wikipedia: Privately minted silver coins are known as silver "rounds" which usually have a set weight of 1 troy ounce of silver (31.103 grams of 99.9% silver). These carry all sorts of designs, from assayer/mine backed bullion to engraved automobiles, firearms, armed forces, commemorative, holidays, etc.

2. What is the difference between your silver rounds and silver American Eagles?

  • Fortress Bullion's rounds are not monetary units. American Eagles are produced by the U.S. Mint and are a form of currency (even though a 1-ounce silver American Eagle with an approximate silver content of $40-$50 is stamped with "One Dollar"). Both Fortress Bullion's rounds and American Eagles are .999+ silver and each contain 1 troy ounce of silver. Both are handsomely minted. Fortress Bullion offers both silver rounds, silver American Eagles and many other coins and bullion products for sale.

3. Do you insure your shipments?

  • Yes. Every package we send is insured for full replacement value. An adult has to be present and sign for the package when it is delivered.

  • Every package is mailed discreetly, with no indication on the return label that we are a precious metals company.

4. If I buy precious metals from Fortress Bullion and later on I want to sell them, will Fortress Bullioni buy them back?

  • Yes. Fortress Bullion purchases precious metals from the public and at some of the most favorable rates in the market. Fortress Bullion takes care of its customers! Fortress Bullion will exercise its discretion on which coins/bullion it will purchase, and what premium it will pay. Premiums vary daily and depend on supply/demand and other market forces. Please note that the market for precious metals is usually very large and liquid. Our coins and bullion products are of high quality, so a customer should be able to find a willing buyer (Fortress Bullion, coin shop, private party, Ebay, etc.) in a short amount of time.

5. How do I order?

  • You can order online via our website or you can call and lock-in your order: (866) 303-0781 during our business hours. The price of silver/gold is locked-in at the time of your order. Of ordering by phone, Fortress Bullion will take down your shipping information and then send you a confirmation e-mail of your order with payment instructions attached. If ordering online, payment instructions and your invoice are automatically e-mailed to you.

  • Once payment is received and cleared, your order is shipped and the tracking information e-mailed to you. It is that easy!  Once you lock-in your order it is a binding contract. In rare instances Fortress Bullion will work with clients who can not fulfill their orders because of hardship. A restocking/cancellation fee as well as any losses related to price changes of the underlying precious metal(s) originally purchased may apply. Reference Fortress Bullion's "Policies" page regarding this.

6. How do I know that Fortress Bullion is a legitimate company?

  • Fortress Bullion is owned by True Metals Group, LLC which has been in business since 2008 and has thousands of satisfied customers. The owners of the company have over 45 years of combined experience in the precious metals business. Fortress Bullion has an excellent rating from the Better Business Bureau: BBB

  • TMG, LLC is also a member of the North American Collectibles Association: NACA and can be found on and on many other websites and business listings. TMG is also listed as a Listed Precious Metals Dealer by the Gold Anti-Trust Action Committee.

  • Fortress Bullion is located in a secure, vaulted facility on the Space Coast of Florida that is used solely for order processing, packaging and shipping. Fortress Bullion therefore does not allow walk-ins. Fortress Bullion also ships from vaults in Texas, Las Vegas and North Dakota. For overnight deliveries (Fed-Ex, UPS), please send to: TMG, 728 West Ave., Ste. 1100, Cocoa, FL 32927. This is a Fed-Ex shipping center. For standard shipping please use the P.O. Box 269 address.

7. Does Fortress Bullion sell gold, platinum, and other products in addition to silver?

  • Yes. Everything is listed on our site.

8. How can I pay for my order?

  • Fortress Bullion accepts bank-wires, personal checks, cashier's checks and money orders. 

9. Does TMG share my information with anyone?

  • No. Fortress Bullioin keeps all client data confidential. All of Fortress Bullion's client computer files are encrypted.  Fortress also uses an encrypted e-mail provider (ProtonMail). We do not share you data.

10. Are your silver rounds proof-quality?

  • No, and Fortress Bullion does not market them as such. Some of our rounds show slight scratches/marks from the minting process. However, the extent of our rounds being handled is minimal: they touch each other during minting and during the hand-counting process. That's it. They are then mailed to you. Fortress Bullioin offers some of the nicest, finest rounds in the nation. They still have the "frost" of newly minted rounds and have been burnished to a beautiful shine.

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